What programs and software do we use to serve our clients?
http://www.itransact.com  (credit card gateway)
http://www.ipaymentinc.com (merchant bank)
http://www.electracash.com (eCheck processing)
http://www.paypal.com (payment option)
http://www.dansie.net (shopping cart software)
http://bulk.enom.com (domain registrar)
http://www.dnsmadeeasy.com (dns provider)
http://www.mrtec.com (frontend billing and contact manager)
http://www.freshbooks.com (backend billing)
http://www.ipswitch.com (FTP Software)
http://www.vandyke.com (SSH2 Software)
http://www.navicat.com (mysql db management)
http://www.gossamer-threads.com (db management)
http://www.vonage.com (phone system)
http://www.mailwasher.net (locally installed antispam)
http://www.mailscanner.info  (server side spam software)
http://www.databecker.com (pdf producer software)
http://www.feedreader.com (news feeder)
http://www.symantec.com (Norton Ghost for local backups)
http://www.carbonite.com (offsite backup of local software)
http://www.microsoft.com (assorted Microsoft programs)
http://www.firefox.com (good app browser)
http://www.google.com/webmasters/ (assorted awesome apps)
http://www.ip2location.com (ip address lookup software)

Background:
We have been providing web solutions since 1998. Before that time our company did not provide hosting services so we were forced to refer our clients to non affiliated companies. (We did web design at that time) The level of service that our clients received was horrifying.   In 1998 we began offering hosting services directly to our clients. The goal was to provide a level of service that we ourselves would enjoy receiving. Reliability and personal one on one support has proven to be the key factor in our ability to be a competitive force in the ever growing hosting market.

Our Goal:
We desire to build a small loyal customer base that we can serve with a one on one level of support and friendship.  We want to be a part of "your" team.  We do not wish to be just the "hosting company", but rather your partner.  Eventually, our goal of achieving a small and loyal customer base will lead to closing down new customer sales and all attention and focus will be entirely on our existing customers and their needs.   To some larger companies, this may seem "anti business".  But it's just the opposite.  It's called "good business".  I'd rather have a dollar from a loyal customer than 10 dollars from a fickle customer.
 

Our Network:
Our primary datacenter we lease servers from is located in Dallas, Texas and is staffed 24/7/365. There are multiple OC48 SONET fiber rings that provide basic connectivity to eight access carriers. The datacenter is completely redundant, including a 2200 gallon backup diesel generator. There are over 580 smoke detectors throughout the 35,000 square foot facility, with a VESDA contaminate system.  In addition to the Dallas datacenter, we also use Verio's state of the art datacenters located in San Jose, Ca and Dullas, Va.